You can reset the WHMCS admin password through database using the following steps.
If for some reason password reset email does not arrive to your email address, follow the steps below to reset the password via database.
1. Log in your cPanel and navigate to Databases section. Then go to phpMyAdmin.
2. Once inside, find the database in which you have installed whmcs and look for tbladmins table. Click on Edit next to the admin user in question.
Note :
If you do not recall the database name of your WHMCS installation, check configuration.php file located in the root folder. Where you can find the database name like pasted below.
$db_name = ‘tricks_whmcs’
In the above example, tricks_whmcs is the database name.
3. On the next page look for password column.
In the last field enter the new password and select MD5 hash option. In the passwordhash column you need to remove the value from the last field.
4. Once done, scroll down to the bottom of the page and click on Go.
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